Skip to content Skip to sidebar Skip to footer

5 Soal Materi English for Hotel and Tourism + Kunci Jawaban

Soal (Uraian) English for Hotel and Tourism

1. Why it is important to have good communication skills for tourism industry?

Excellent communication skills can enhance a guests experience as it shows that you are listening to them, valuing their feedback and conveying clear messages. This can lead to customer loyalty, increased business and eventually the hotel becoming more successful.

2. How do you greet a hotel customer?

There are five best practices for greeting the guests when they arrive:
1 Dressing: It forms the first impression and welcoming a guest is just like going on the first date. ...
2 Smile with a Greeting: ...
3 A Different Greeting: ...
4 Offer to Assist Them: ...
5 Ask Questions:

3. How do you book a hotel conversation?

Hotel: Good afternoon. Welcome to the Grand Woodward Hotel. ...
Guest: I have a reservation for today. It's under the name of Hannighan.
Hotel: Can you please spell that for me, sir?
Guest: Sure. H-A-N-N-I-G-H-A-N.
Hotel: Yes, Mr. ...
Guest: Yes, it is.
Hotel: Excellent. ...
Guest: Whoa!

4. What do hotel receptionists say?

A friendly smile and a warm greeting make a great start. Hello, welcome to [name of your hotel]. Here's a standard greeting you could use. Instead of a simple hello, you could also say good morning, good afternoon or good evening depending on the time of day the guest walks in.

5. What are the types of tourism?

Types of tourism
There are three basic forms of tourism: domestic tourism, inbound tourism, and outbound tourism. Domestic tourism refers to activities of a visitor within their country of residence and outside of their home (e.g. a Brit visiting other parts of Britain).